Privacy Policy

At Tech Websters, accessible from https://techwebsters.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Tech Websters and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Tech Webster. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How We use information

We use information we collect in various ways, including to

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Tech Webster follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Accessibility Policy

This is an accessibility statement from Tech Websters

Measures to support accessibility

Tech Websters take the following measures to ensure the accessibility of Tech Websters:

• Include accessibility as part of our mission statement.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer and/or ombudsperson.
• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Tech Websters is fully conformant with WCAG 2.0 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedbacks

We welcome your feedback on the accessibility of Tech Websters. Please let us know if you encounter accessibility barriers on Tech Websters:

• Phone: +44 7748576871
• E-mail: support@techwebsters.com
• Postal Address:
  Dun & Bradstreet: 080593737 2038 Corte del Nogal Suite 148 Carlsbad, CA 92011

Technical specification

Accessibility of Tech Websters relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• WordPress
• React JS
• Social Media Posting

These technologies are relied upon for conformance with the accessibility standards used.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Tech Websters
Approval Department
Director of regulatory compliance

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Date

This statement was created on 13 December 2022

Cookies Policy

This is the Cookie Policy for Tech Websters, accessible from https://techwebsters.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Forms related cookies
  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
• Site preferences cookies
  In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
• As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12), will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: info@techwebsters.com

Refund Policy

At TechWebsters, we strive to provide our customers with excellent service and a seamless experience. To ensure transparency and address any concerns regarding cancellations and refunds, we have implemented the following refund policy:

• Project Milestones: Each project is divided into milestones, and we allocate time and resources accordingly. Once work has been completed for a milestone or module, a refund for that specific portion of the project will not be possible.
• Project Termination: In the event of a project termination on a mutual basis, the client will retain control of all completed work. However, any payment made for further development will become void, and no previous payment or deposit will be refunded.
• Approval of Mock-up Designs: Once the client approves the mock-up designs and we proceed into the development phase, no payment will be refunded.
• Midway Project Cancellations: We do not provide partial refunds for projects that are cancelled midway through a milestone phase.
• Limited Time Offers: Special offers provided by our marketing team on occasions are non-refundable. These offers are time-limited and cannot be cancelled once purchased.
• Digital Marketing Packages: Digital marketing packages are non-refundable, but clients may cancel these packages with a written notice given 30 days in advance.
• Abandoned or Dormant Projects: We do not offer refunds on deposits or payments for projects that are abandoned or remain dormant for more than 30 days.

Refund & Processing Time

PayHere is our Online Payment Gateway Service.

We understand that timely refunds are important to our customers. The duration for a refund to be reflected on a customer's card depends on the refund type:

• Instant Refund: In the case of an Instant Refund, the process is completed in real-time, and the refund is immediately reflected on the customer's card as a Payment Void. Since the payment has not been transferred to your bank account yet, you will not see the payment or the refund in your payouts.
• Delayed Refund: A delayed refund may take 5-10 days or even longer to be reflected on the customer's card as a Refund. This type of refund is processed when the payment has already been transferred to your bank account, and it undergoes a time-consuming process. Here's how it works:
• Refund Recovery Process: When you initiate a refund during the day, PayHere waits until the day-end batch process to recover the funds from your bank account balance or future payouts. If your bank account balance or due payout has sufficient funds to facilitate the refund, the amount is recovered, and Pay Here processes the refund. If the funds are not available, the process continues until the funds are recovered from your account.
• Refund Processing Time: Once the refund is processed by PayHere, it takes approximately 5 to 10 days from that point for the refund to be reflected on the customer's card.

During this period, the refund will also be visible in your payouts on the date it is processed by PayHere. The time-consuming nature of the refund settlement process is due to the manual involvement of most banks in processing refunds, as opposed to the automated systems used for payment settlements.

We understand that the delay in refund settlement can be frustrating, and we apologize for any inconvenience caused. Rest assured, we are constantly working to improve the efficiency of the refund process.

Please note that this refund policy is subject to change without prior notice. It is the responsibility of the customer to review the policy periodically.

If you have any questions or require further clarification regarding our refund policy, please contact our customer support team at info@techwebster.com We are here to assist you and address any concerns you may have.